The LumiViewer mobile app allows you to view live and recorded video from your Network Video Recorder (NVR) on your phone. Follow the steps below to install the app and connect your NVR for remote viewing.
Before You Begin
Make sure you have:
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A smartphone with an internet connection.
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Your NVR's Serial Number (SN) or QR Code for remote access.
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Your NVR's username and password.
Step 1 – Download and Install LumiViewer App
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Open the Apple App Store on your iPhone or the Google Play Store on your Android phone.
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Search for LumiViewer.
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Download and install the app.
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Once installation is complete, open LumiViewer.
Note: Make sure you select the correct LumiViewer app for your NVR. If you cannot find the app, contact SecurU for assistance.
Step 2 – Open the App
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Open LumiViewer on your phone.
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Optional: Create an account or log in.
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Allow any requested permissions needed for the app to operate.
Step 3 – Add Your NVR
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Tap the Add (+) button in the top right to add a device.
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Select SN/Scan to connect your NVR.
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Scan the QR Code with your phone or press the Manual button in the top right to enter the Serial Number manually.
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Choose NVR/DVR to add device.
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Enter a Device Name to identify the NVR (e.g., Office NVR).
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Enter the NVR's Serial Number (SN).
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Enter your NVR Username. (Typically admin)
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Enter your NVR Password.
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Press Next.
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You should now see a live view of your camera system.
Troubleshooting
If you cannot connect to your NVR:
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Double-check that the serial number is correct.
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Confirm that you are using the correct NVR username and password.
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Make sure your phone has an active internet connection.
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If you are connected to your workplace Wi-Fi, try switching to mobile data and connecting to the NVR again. Your workplace network may have restrictions that prevent the connection.
If you are still unable to connect, contact SecurU for assistance.
